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4/19/15 9:30AM  ***We are currently experiencing technical difficulties with the SAP support pack maintenance.   All SAP systems will remain unavailable until 3pm, Sunday, April 19th, 2015.  We will update this site with any time schedule changes.

 

 * 2015 Scheduled Non-Availability Period *

 ** Reminder - SAP (ALL Systems, including ESS) will be unavailable every Sunday from 6:00 am to 10:00 am for normal weekly maintenance.

2015StartEndDescription of Activity / Task
APRILSun, Ar 126:00 AMSun, Apr 126:00 PMDPH Maintenance Window - COMPLETE
Sun, Apr 126:00 AMSun, Apr 1212:00 PMPennWatch and TimeLink Maintenance  COMPLETE
 
Sat, Apr 185:00 AMSun, Apr 193:00PMUpdate - IES - SAP Support & Enhancement Packages (Spring)
 
Sat, Apr 256:00 AMSat, Apr 256:00 PMIES - SAP Support & Enhancement Packages (Spring) - fallback
Sun, Apr 266:00 AMSun, Apr 2610:00 AMPennWatch Maintenance
 
MAYSun, May 176:00 AMSun, May 176:00 PMDPH Maintenance Window
 
Sun, May 246:00 AMSun, May 2410:00 AMPennWatch Maintenance
 
JUNESun, Jun 76:00 AMSun, Jun 76:00 PMDPH Maintenance Window
 
Sun, Jun 286:00 AMSun, Jun 2810:00 AMPennWatch Maintenance
 
Tue, Jun 30TBDSun, Jul 5TBDFYE Processing - TBD
 
JULYSun, Jul 196:00 AMSun, Jul 196:00 PMDPH Maintenance Window
 
Sun, Jul 266:00 AMSun, Jul 2610:00 AMPennWatch Maintenance
 
AUGSun, Aug 166:00 AMSun, Aug 166:00 PMDPH Maintenance Window
 
Sun, Aug 236:00 AMSun, Aug 2310:00 AMPennWatch Maintenance
 
SEPTSun, Sep 136:00 AMSun, Sep 136:00 PMDPH Maintenance Window
 
Sun, Sept 276:00 AMSun, Sept 2710:00 AMPennWatch Maintenance
 
OCTSun, Oct 186:00 AMSun, Oct 186:00 PMPACS Maintenance Window
 
Sun, Oct 256:00 AMSun, Oct 2510:00 AMPennWatch Maintenance
 
NOVSun, Nov 11:30 AMSun, Nov 14:00 PMend DST / DPH Maintenance Window 
 
Sun, Nov 156:00 PMSun, Nov 15TBDSunday start of payroll due to holiday (no outage)
 
Sun, Nov 226:00 PMSun, Nov 22TBDSunday start of payroll due to holiday (no outage)
Sun, Nov 226:00 AMSun, Nov 2210:00 AM PennWatch Maintenance
 
DECSat, Dec 54:00 AMSat, Dec 511:00 PMIES - SAP CYE HR Support Packages (Fall)
 
Sat, Dec 126:00 AMSat, Dec 126:00 PMIES - SAP CYE HR Support Packages (Fall) - fallback
 -or-
Sun, Dec 136:00 AMSun, Dec 136:00 PMPACS Maintenance Window
 
Sun, Dec 206:00 PMSun, Dec 20TBDSunday start of payroll due to holiday (no outage)
 
Sun, Dec 276:00 AMSun, Dec 2710:00 AMPennWatch Maintenance
 

 

**Reminder - SAP (ALL Systems, including ESS) will be unavailable every Sunday from 6:00 am to 10:00 am for normal weekly maintenance.

Please Note Additional Standard Non-Availability Periods:

**Reminder - SAP (ALL Systems, including ESS) will be unavailable every Sunday from 6:00 am to 10:00 am for normal weekly maintenance.

MyCommonwealth Workplace (ESS, SRM, Finance) portal will be non available every Wednesday from 7:00 pm to 8:00 pm for system maintenance.

If you are unable to access SAP, please use the following steps:

Wait a few minutes, then try again. Contact your Agency Help Desk for further assistance.

Centralized Help Desk assistance is available during regular business hours as specified below. All other issues should be referred first to your local Agency help desk.

» Hours: Monday thru Friday 7:30 AM to 5:00 PM

» ESS Questions: HR Service Center 1-866-ESS-COPA (1-866-377-2672)

» The HR Service Center operates from 7:00 am to 5:00 pm, Monday through Friday. Trained representatives are available to assist with non-travel questions related to ESS.

» Travel: Local Harrisburg 717-346-3401 Otherwise 1-866-824-0626

» The Travel Service Center operates from 7:30 am to 4:00 pm, Monday through Friday.

» SRM/Vendor: Local Harrisburg 717-346-2676 Otherwise 1-877-435-7363

» If you are a Commonwealth employee and having issues with SRM, please submit a SRM Helpdesk ticket - Submit SRM Helpdesk Ticket - or contact the Agency SRM Help @ Phone: (717) 346-2676  (877) 435-7363 (Outside of Harrisburg) eMail: ra-srmhelp@pa.gov.

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