On June 30, 2016 this Commonwealth Enterprise Portal (WebCenter Interaction) will be retired from service.
Prepare your agency now by moving content from Communities, Knowledge Directory, Publisher, and Collaboration projects to alternative systems. For more information on this initiative, visit the migration project.

Welcome to Integrated Enterprise System (IES)

ESS SRM Finance UserBusiness UserSupplier Self Service


  * 2016 Scheduled Non-Availability Period *  Please Note Additional Standard Non-Availability Periods:

CY 2016 Start End Description of Activity / Task
JUNE Sun, Jun 26 6:00 AM Sun, Jun 26 10:00 AM PACS Maintenance Window - June MS critical patches only
JULY Fri, Jul 1 5:00PM Sun, Jul 3 12NOON *** Update - FYE Processing 
Sun, Jul 24 6:00 AM Sun, Jul 24 6:00 PM PACS Maintenance Window
AUG Sat, Aug 20 6:00 AM Sat, Aug 20 6:00 PM IES - SAP Support & Enhancement Packages - Tier 1
Sat, Aug 27 6:00 AM Sat, Aug 27 6:00 PM IES - SAP Support & Enhancement Packages - Tier 1 - fallback
Sun, Aug 28 6:00 AM Sun, Aug 28 6:00 PM PACS Maintenance Window
SEPT Sun, Sep 25 6:00 AM Sun, Sep 25 6:00 PM PACS Maintenance Window
OCT Sun, Oct 23 6:00 AM Sun, Oct 23 6:00 PM PACS Maintenance Window
NOV Sun, Nov 6 1:30 AM Sun, Nov 6 4:00 PM end DST /PACs Maintenance Window 
Sun, Nov 20 6:00 AM Sun, Nov 20 10:00 AM PACS Maintenance Window - November MS critical patches only
DEC Sat, Dec 3 4:00 AM Sat, Dec 3 11:00 PM IES - SAP CYE HR Support Packages 
Sat, Dec 10 6:00 AM Sat, Dec 10 6:00 PM IES - SAP CYE HR Support Packages  - fallback


 ***** REMINDER - Weekly Off-Line Back-ups - All SAP Systems, including ESS will be unavailable every Sunday from 6:00 am to 10:00 AM. These normal weekly back-ups will not be announced by a separate email message.

MyCommonwealth Workplace (ESS, SRM, Finance) portal will be non available every Wednesday from 7:00 pm to 8:00 pm for system maintenance.

If you are unable to access SAP, please use the following steps:

Wait a few minutes, then try again. Contact your Agency Help Desk for further assistance.

Centralized Help Desk assistance is available during regular business hours as specified below. All other issues should be referred first to your local Agency help desk.

» Hours: Monday thru Friday 7:30 AM to 5:00 PM

» ESS Questions: HR Service Center 1-866-ESS-COPA (1-866-377-2672)

» The HR Service Center operates from 7:00 am to 5:00 pm, Monday through Friday. Trained representatives are available to assist with non-travel questions related to ESS.

» Travel: Local Harrisburg 717-346-3401 Otherwise 1-866-824-0626

» The Travel Service Center operates from 7:30 am to 4:00 pm, Monday through Friday.

» SRM/Vendor: All calls 877-435-7363

» The email ra-srmhelp@pa.gov is for suppliers requiring assistance with online bidding at www.pasupplierportal.state.pa.us or navigating www.emarketplace.state.pa.us ONLY.

System Status/Non-Availability
Contact Us
User Support/Training