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****10/22/2014   - The LSO system will be unavailable today from 12Noon – 1Pm.  Sorry for any inconvenience this may cause. 

 

* 2014 Scheduled Non-Availability Period *

 ** Reminder - SAP (ALL Systems, including ESS) will be non available every Sunday from 6:00 am to 10:00 am for normal weekly maintenance.

2014 Start End Description of Activity / Task
 
OCT  
Sun, Oct 26 5:00 AM Sun, Oct 26 6:00 PM *** update -  PennWatch Maintenance
 
 
NOV Sun, Nov 2 1:30 AM Sun, Nov 2 4:00 PM end DST / DPH Maintenance Window 
 
Sun, Nov 23 6:00 AM Sun, Nov 23 10:00 AM  PennWatch Maintenance
Nov 27, Thanksgiving Day
 
DEC Sun, Dec 7 4:00 AM Sun, Dec 7 11:00 PM IES - SAP HR Support Packages (Fall)
 
Sun, Dec 14 6:00 AM Sun, Dec 14 6:00 PM DPH Maintenance Window
-or-
IES - SAP HR Support Packages (Fall) - fallback
 
Sun, Dec 28 6:00 AM Sun, Dec 28 10:00 AM PennWatch Maintenance

 

 

**Reminder - SAP (ALL Systems, including ESS) will be unavailable every Sunday from 6:00 am to 10:00 am for normal weekly maintenance.

Please Note Additional Standard Non-Availability Periods:

**Reminder - SAP (ALL Systems, including ESS) will be unavailable every Sunday from 6:00 am to 10:00 am for normal weekly maintenance.

MyCommonwealth Workplace (ESS, SRM, Finance) portal will be non available every Wednesday from 7:00 pm to 8:00 pm for system maintenance.

If you are unable to access SAP, please use the following steps:

Wait a few minutes, then try again. Contact your Agency Help Desk for further assistance.

Centralized Help Desk assistance is available during regular business hours as specified below. All other issues should be referred first to your local Agency help desk.

» Hours: Monday thru Friday 7:30 AM to 5:00 PM

» ESS Questions: HR Service Center 1-866-ESS-COPA (1-866-377-2672)

» The HR Service Center operates from 7:00 am to 5:00 pm, Monday through Friday. Trained representatives are available to assist with non-travel questions related to ESS.

» Travel: Local Harrisburg 717-346-3401 Otherwise 1-866-824-0626

» The Travel Service Center operates from 7:30 am to 4:00 pm, Monday through Friday.

» SRM/Vendor: Local Harrisburg 717-346-2676 Otherwise 1-877-435-7363

» If you are a Commonwealth employee and having issues with SRM, please submit a SRM Helpdesk ticket - Submit SRM Helpdesk Ticket - or contact the Agency SRM Help @ Phone: (717) 346-2676  (877) 435-7363 (Outside of Harrisburg) eMail: ra-srmhelp@pa.gov.

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